Creating Neuroinclusive Events
As part of our ‘Meetings of the Future’ research LVP have discovered that neurodiversity awareness in events is becoming the ‘new event sustainability’ with articles beginning to be published in industry news. It is also a topic some of the larger agents are asking suppliers , like us, about. The discussion around diversity, equality, and inclusivity (DEI) has become increasingly important. Whilst this (rightly) focuses on race, gender, and sexuality, it’s also essential that these efforts ensure the inclusion and accommodation for neurodiversity. LVP have partnered with industry experts ‘Stress Matters’ to educate, raise awareness and help us to normalise neurodivergence across our teams and venues. Join us at this half day workshop to find out how YOU can raise awareness.
Dates available as follows, all taking place at Parklands, Birmingham
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Tuesday 22nd October 2024
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Wednesday 20th November 2024
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Tuesday 28th January 2025
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Tuesday 25th February 2025
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Wednesday 19th March 2025
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Thursday 15th May 2025
LVP Immersion Day
Experience a day in the LVP office, where our Sales & Marketing team will get you up-to-date on all things Lime Venue Portfolio.
Dates available as follows, all taking place at Parklands, Birmingham
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Tuesday 12th November 2024
Effectively Handling Enquiries- Beginners
Join us for an introduction to telephone enquiry handling and how to gain information from customers in order to win their business and stand out from our competitors.
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Monday 11th November 2024
Telephone Techniques & Questioning Types (via Teams at 10am)
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Monday 18th November 2024
What the Caller Hears (via Teams at 10am)
Negotiation in Event Sales
Join us for how to get the best deal for you and the customer by learning the art of negotiation. We’ll look at what the best negotiation methods, learn what sort of negotiator you are and how to use this to your advantage
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Friday 11th October 2024 or Thursday 1st May 2025
What is negotiation and the 4 stages (via Teams at 10am)
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Friday 18th October 2024 or Thursday 8th May 2025
What kind of negotiator am I? (via Teams at 10am)
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Friday 25th October 2024 or Thursday 15th May 2025
Closing the sale (via Teams at 10am)
Effectively Handling Enquiries- Advanced
In this module we look at a customer's different reasons for buying as well as how to deal with objections and price resistance, using a range of techniques
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Monday 25th November 2024
Features, Benefits & Buying Motives (via Teams at 10am)
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Monday 2nd December 2024
Objection Handling & Price Resistance (via Teams at 10am)
Making the Most of your Venue Directory Listing
An essential course for those who are responsible for dealing with incoming enquiries via Venue Directory. Ensuring your venue's Venue Directory profile is not just informative, but also visually appealing is extremely important. High quality images, detailed descriptions and engaging content go a long way in capturing the attention of agents and bookers. This is your opportinuty to take an in depth look at your own venue's profile to ensure you are maximising your reach and selling your venue to the best of it's potential. This course is suitable for all Enquiry Handlers who use Venue Directory.
To get the full benefit from this training it is recommended that you have access to up to date photos of your meeting rooms/ meeting room capacities/ general info about your venue such as parking details/ transport links etc.
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Thursday 16th January 2025
What is Venue Directory & updating general information & users, images and conference room details - 10am via Teams
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Thursday 23rd January 2025
Updating delegate and bedroom rates, Christmas & Weddings and Packages and Offers - 10am via Teams
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Thursday 30th January 2025
Looking at your live listing- can we improve it? 10am via Teams
The 10 Non Negotiables in Event Sales
An in depth look at how you can improve your event conversion rate by using the 10 golden rules
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Friday 7th February 2025
Response Times, Needs Analysis, Turndowns, Selling & Negotiate- 10am via Teams
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Friday 14th Februay 2025
Proposals, Chase call, Contract issue, Post event de-brief, Face to face- 10am via Teams
Creating a Great BEO (or function sheet)
Planning a successful event requires meticulous preparation and organisation. A crucial tool in event planning is the BEO (or function sheet). This course will walk you through the essentials of creating a perfect BEO as well as covering questioning techniques to gain all required information .
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Wednesday 19th February 2025
BEO; what, who, where, why, how? - 10am via Teams
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Wednesday 26th February 2025
Different types of BEO & Questioning Best Practice- 10am via Teams
Wedding Workshop
Let's get together and talk all about weddings! A happy couple's big day is big business for our venues so this is an opportunity to look at current trends and share ideas. Lets give them a day to remember.
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Friday 7th March 2025
Wedding Research - 10am via Teams
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Friday 14th March 2025
Wedding Types & Your Showround -10am via Teams
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Friday 21st March 2025
Enquiries & Price Objections - 10am via Teams
Effective Showrounds
A complete guide to doing the best showround to sell both yourself and your venue so you're best in class!
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Monday 24th March 2025
Understand why we do showrounds — 10am via Teams
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Monday 31st March 2025
Best preparation for your showround — 10am via Teams
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Monday 7th April 2025
Deliver an effective showround — 10am via Teams
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Monday 14th April 2025
Confidently closing the sale- 10am via Teams
Negotiation in Event Sales
Join us for how to get the best deal for you and the customer by learning the art of negotiation. We’ll look at what the best negotiation methods, learn what sort of negotiator you are and how to use this to your advantage
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Thursday 1st May 2025
What is negotiation and the 4 stages (via Teams at 10am)
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Thursday 8th May 2025
What kind of negotiator am I? (via Teams at 10am)
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Thursday 15th May 2025
Closing the sale (via Teams at 10am)