This month in interview with an #EventProfs we are lucky enough to talk to Liz Ackland, Director at Right Venues. Right Venues was established in 2006 and have unparalleled experience in all areas of conference organisation, planning and venue finding. The strength of their service is its personal, tailored approach. With extensive knowledge of all key venues across the UK and internationally from large arenas to a small meeting room, they will find the right venue for you. Furthermore Right Venues also advise on details including online registration, set & stage design, AV, lighting and production, team-building activities, corporate hospitality, guest speakers & entertainment, bespoke gifts & branded merchandise, travel & transfer logistics and group accommodation allocation.
Lime Venue Portfolio (LVP): Hi Liz, thank you for taking the time to talk to us. What sort of clients do you work with at Right Venues?
Liz Ackland (LA): Right Venues works with various market sectors within the corporate market, ranging from finance, media, retail, fashion and IT.
LVP: The events industry does touch all market sectors. It’s no surprise you work with various market sectors, thus making Right Venues very knowledgeable across other industries alongside events. Why do your customers choose to work with you?
LA: We believe it is because we provide a very personal and professional service, we know our customers and we relate to them and understand their needs. Each client has one main contact of staff for their account at all times.
The Museum of Science and Industry
LVP: A personalised service for clients is very beneficial, along with having one member of staff for their account. Everything is one place would certainly make the clients life easier. What is the best project you have worked on and why?
LA: The Cannes Film Festival 2015, we worked directly with a media client arranging and supporting a themed thank you reception for their clients. We arranged transfers, venue catering, set build and decoration, it was challenging but a lot of fun and celebrity spotting.
LVP: The Cannes Film Festival – WOW! When looking for a venue for events you’re planning, what are the key elements you look for?
LA: The first element is the capacity and capabilities of the venue along with creditable standards of service and, the next important element is the first contact with the venue staff and how they approach and deal with the enquiry whether they are open flexible and accommodating rather than creating walls and obstacles.
The Natural History Museum
LVP: Flexibility at a venue is key! This is why all of our venues do everything they possibly can to meet a client’s brief. Do you enjoy organising events at unusual venues?
LA: It is great when we receive a brief from clients for something more unusual than a conference, for example an awards dinner is also fun as we get to be more creative with the theme and dressing of the venue space, a great one for this is the Natural History Museum London part of Lime Venue Portfolio, it is such an impressive venue with so much history and character and offers that wow factor clients are looking for.
LVP: The Natural History Museum is a stunning venue!! How do you find working with Lime Venue Portfolio?
LA: Lime Venue Portfolio are great to work with, always efficient and prompt with the information that you need.
LVP: We’re pleased to hear that we are efficient and prompt in getting the information you require about our venues back to you. What are your 3 top tips to anyone wanting to join the events industry?
LA: Have an open mind about what you think is involved, willing to go that extra mile for your boss and your clients, have a flexible approach.Back to articles